Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday(Good Friday): Open 24 hoursHours might differ
Saturday: Open 24 hours
Sunday(Easter): Open 24 hoursHours might differ
Monday: Open 24 hours
Name: Carol Jones
Rating: 5
Review: We have been with them for 10+ years and they always provide great service, well trained and knowledgeable. The service techs and office staff are so friendly and make certain you understand and they take the time to answer all questions/concerns. They are sincere and trustworthy and look for ways to give you the best service and try to save you money. They always speak highly of the owner/manager and their values . This is a great company to have taking care of AC/Heating for your home. Devin was absolutely wonderful and even made an extra trip back to be certain we understood all options. Thank you so much. DJCJ
Date: 3 weeks ago
Name: Renee Griffin
Rating: 5
Review: Eddie from Doctor Cool Professor Heat was an excellent professional. He was courteous, friendly, and highly knowledgeable. He took time to explain how to get the best long-lasting value out of my heat/AC investment. He went above and beyond to ensure my satisfaction. I look forward to welcoming him into my home in the future,
Date: a month ago
Name: Gregory Andrews
Rating: 5
Review: We have been happy with the value and work provided by Dr Cool & Professor Heat while installing two replacement units. The first was installed 2020, the second in 2023. In both cases we chose reliable, high efficiency upper end systems (one was a continuously variable Trane and the other was a Mitsubishi heat pump.) Their install prices, including 10 year warranties, beat the competition handily. Dr. C. arrived when promised and completed the work within their estimated windows. The workmanship was generally good; there were issues with removal of the first unit that they came back and mostly addressed. Both were units were installed for the initial estimate. They returned calls promptly, provide the appropriate maintenance at a reasonable cost, and have sent pleasant, competent staff throughout. Based on my experience, I have no hesitation recommending.
Date: 3 months ago
Name: Mia McMichael
Rating: 5
Review: I had my water line repaired. This company was awesome! I have dealt with other plumbers that weren’t as attentive and professional. Brendan was the plumber that came out. He was fast and precise! it was a wonderful experience, next time I will ask for Brendan!
Date: 2 weeks ago
Name: Katey Arnold
Rating: 5
Review: I’m so impressed with today’s service appointment! I called earlier this week to request the same tech that my neighbors regularly use…and I’m so glad I did! Eddie Clark is one of the kindest, most thoughtful technicians I’ve ever had the pleasure of dealing with. I’ve only been a member of the “cool club” for about a year and have always thought the technicians that have been out to service my AC and furnace were great…but Eddie goes above and beyond. He is incredibly thorough when doing the inspection and servicing. He takes tons of pics and spends time explaining everything he did and why he did it. He suggested several tips and tricks to make my units last longer. I’m a big fan of Dr. Cool and Professor Heat in general…and Eddie is a superstar tech!Services: HVAC system repair, HVAC system maintenance, Cleaning, A/C filter replacement
Date: 5 months ago