Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday(Good Friday): 8 AM–5 PMHours might differ
Saturday: Closed
Sunday(Easter): Closed
Monday: 8 AM–5 PM
Name: John McMahon
Rating: 1
Review: I’ve yet to have a positive experience with BFS. They failed to inform me that my fridge freezer, my stove, oven, and dishwasher are not covered because they’re too high end. Well that information would’ve been useful before you took my money don’t you think.Now today, my garage door isn’t opening properly, and it will be 3-4 days before someone can come to look at it. Apparently it’s not an emergency, because I’m supposed to be able to lift the door, despite the fact that it’s a double door with glass so it weighs considerably more than I can lift. I’m a couple of weeks out of knee surgery, but the agent couldn’t get me off the phone quickly enough, so she didn’t even give me time to say that.All in all, if you’re thinking about using BFS because they’re a few dollars cheaper than the competition, don’t. I’m going to cancel and find a company that actually cares about its customers because clearly BFS does not.
Date: 2 weeks ago
Name: Praveen Kola
Rating: 2
Review: My 3 Ton A/C condenser is started giving me trouble. The pressure is going very high, and it is faulty. BFS is generally very responsible; possibly due to a change in management in the local office, BFS started to decline to repair/replace. No solution is provided. I was given a quote for $7200 to replace the unit; that too a low-quality brand compared to the Carrier unit I have.If anyone from the corporate office sees this message, I hope you guys help me out. I am being a BFS customer for 10 years.Cheers!Service: HVAC system maintenance
Date: 7 months ago
Name: O Taylor
Rating: 2
Review: The folks are nice but the price went up way too high for me to justify keeping the full warranty. Now I just do the hvac maintenance package. Such a shame.
Date: 4 months ago
Name: Aidin Davarpanah
Rating: 1
Review: They just charged me 75 dollars and told me your blower motor not running.I knew that beforeThey said they will charge me for motorI read their policy, I couldn’t find anything regarding to uncover blower motor!!!!!!They mentioned all functional parts and components of electric central are covered.Why is blower motor not covered?!!!!!What can be wrong with ac unit that you cover?!!!Please don’t waste your money and don’t trust your realtorFind responsible warranty companyService: HVAC system maintenance
Date: 7 months ago
Name: Ahsan Ali
Rating: 4
Review: I have been using BFS for many years and have been pleased with their service. I also have maintenance contract with them. Technician came on time and performed maintenance service on AC. I have recommended BFS to my friends and they are also happy with service. Thanks. Ali Service: HVAC duct & vent cleaning
Date: 11 months ago